Return And Refund
At Glaminous Wellness Private Limited, your satisfaction with our nutraceutical products is our utmost priority. Our comprehensive return and exchange policy are crafted to ensure a seamless and gratifying experience, providing you peace of mind with every purchase. Please take a moment to acquaint yourself with the detailed guidelines outlined below:
1. Eligibility for Return and Exchange:
We exclusively accept returns and exchanges for defective products.
Unopened items in their original packaging can be returned within 14 days of the purchase date, requiring a valid receipt or proof of purchase.
2. Contact Us Promptly:
Should you receive a defective or damaged product, promptly contact our dedicated customer support at +91 7814656788.
Share detailed information about the product and the specific defect to expedite a swift resolution.
3. Hassle-Free Return Procedure:
To initiate the return process for defective items, simply send the product to our registered office address.
4. Timeframe for Returns:
All returns must be initiated within 14 days of the purchase date. Unfortunately, returns or exchanges cannot be processed if 14 days or more have passed since the purchase.
5. Thorough Examination and Notification:
Upon receiving the returned product, our meticulous team will conduct a thorough examination.
You will receive a timely email notification regarding your eligibility for a replacement due to the identified defect.
6. Swift Replacement Process:
If found eligible, we will promptly dispatch a replacement product, ensuring you receive a defect-free item.
7. Additional Considerations:
Ensure the product is returned in its original condition and packaging.
Signs of tampering or use may affect eligibility for a return or exchange.
8. Prioritizing Transparency and Communication:
Transparent and open communication is our priority throughout the return process.
Our customer support is readily available for any queries or assistance.
9. Customer Satisfaction Guarantee:
Glaminous Wellness Private Limited is dedicated to your satisfaction. Our committed team is here to assist you in achieving a positive resolution for any concerns or issues you may encounter.
10. Continuous Improvement Initiatives:
Your feedback is invaluable to us. We consistently strive to enhance our products and services based on your input.
Thank you for choosing Glaminous Wellness. We are committed to delivering top-quality nutraceutical products and ensuring a customer-centric shopping experience for you.